IT OUTSOURCING & MANAGEMENT

Optimise your IT system and minimise your downtime with our computer outsourcing services and our professional support packages. Based in Congleton, Cheshire, our UK help desk is manned by friendly, expert staff. We are at your disposal to resolve any IT issues and we solve over 95% of issues remotely with a 100% SLA achievement month after month.

At Blue Spot Computers we want to provide the best support for you and have a range of support packages available, from standard to fully customised, we’ll create a service that suits your business.

Take a look below at our standard packages:

DALMATIAN

You may have a 101 problems, but IT isn’t one. Our entry level package includes:

120 MINUTE RESPONSE TIME
ONSITE VISIT WITHIN 48 HOURS
UNLIMITED TELEPHONE AND REMOTE SUPPORT
UNLIMITED LOCAL ONSITE SUPPORT
FREE INITIAL IT AUDIT
PRO-ACTIVE MAINTENANCE
UK (CHESHIRE) BASED PHONE SUPPORT

GIRAFFE

Head and shoulders above the competition. This is our middle tier package and includes:

60 MINUTE RESPONSE TIME
ONSITE VISIT WITHIN 24 HOURS
UNLIMITED TELEPHONE AND REMOTE SUPPORT
UNLIMITED LOCAL ONSITE SUPPORT
FREE INITIAL IT AUDIT
PRO-ACTIVE MAINTENANCE
UK (CHESHIRE) BASED PHONE SUPPORT

CHEETAH

Zero to resolved in the blink of an eye. This is our fastest standard package, which includes:

30 MINUTE RESPONSE TIME
SAME DAY ONSITE VISIT
UNLIMITED TELEPHONE AND REMOTE SUPPORT
UNLIMITED LOCAL ONSITE SUPPORT
FREE INITIAL IT AUDIT
PRO-ACTIVE MAINTENANCE
UK (CHESHIRE) BASED PHONE SUPPORT

DON'T SEE WHAT YOU NEED?

We pride ourselves on our flexibility and can look to tailor a package to meet your specific requirements.

GET IN TOUCH TO FIND OUT MORE