Applicants must be well versed with 1st line support roles and must have the ability to drop straight into the role and begin providing effective support for our business customers.
This is a great job opportunity for an enthusiastic and experienced 1st Line Technician who has a keen interest in and experience of technology, to join a small but expanding company. The key role of the 1st Line Technician is to help external clients with all IT matters, via phone or email.
We are looking for a 1st Line Support Apprentice to work alongside our elite technicians at Blue Spot.
Our previous apprentice attained distinction grades and has accepted offered a full time IT Engineer position with our company. We offer a great support network and provide a very friendly and flexible working environment.
Monday-Sunday, rain or snow, if we say we're going to be there... We'll be there! 🚗💨 Migrating and merging a domain controller and re-setting up an entire network for one of our business clients this weekend 🤓🤓, because mid-week downtime just wasn't an option. Let's do this! 👊 #itsupport #cheshire #congleton #businessit #geeks #serverlife #server #computerhelp #vanlife #onestopitsolution ... See MoreSee Less
The Disappearing Computer: An interesting article about the future of our day to day technology.
"just because you’re not seeing amazing new consumer tech products on Amazon, in the app stores, or at the Apple Store or Best Buy, that doesn’t mean the tech revolution is stuck or stopped. In fact, it’s just pausing to conquer some major new territory. And, if it succeeds, the results could be as big or bigger than the first consumer PCs were in the 1970s, or even the web in the 1990s and smartphones in the first decade of this century.
Here at Blue Spot we believe a good IT system should make your life easier and more efficient, not be a source of constant drama.
As part of our approach we think it's important that we get to know each other, so we can understand your needs and how you operate. Every business is different and it is our firm belief that a solid partnership helps us to give you the support YOU require, when you need it.
Considered by many as the number 1 outsourcing IT company in the Cheshire area, our support team breaks the mould with a seamless blend of expert knowledge and friendly conversation.
We pride ourselves on our personal approach to IT. We don’t just read off a script or outsource to massive call centres. The way we see it, just because we work with IT doesn’t mean we should be robots.
Don't just take our word for it, here is what some of our customers had to say:
“BlueSpot are everything you would wish for from an IT company, they are down to earth and a breath of fresh air. They have become a trusted partner to TMC and grown with us to ensure that our future needs are already addressed. Issues and upgrades have always been dealt with in a pro-active way, ensuring that no matter what it takes, they don’t stop till its right, keeping us all informed along the way. BlueSpot make us feel they passionately care about the success and performance of our business. We have developed a partnership, built on trust and integrity. The team at BlueSpot focus on us, so we can focus on our clients, no matter what time or day they are needed. A genuine 5-star company” TMC Strategic Communications
"Blue Spot Computers have always provided a fantastic and friendly service- whenever we have raised an issue it has always been dealt with promptly and efficiently to ensure minimum disruption to the running of our business, without blinding us with ‘technical jargon’. In particular, when we transferred from Sage 50 to Sage 200, Blue Spot worked carefully with the external Sage suppliers and took care of setting up the new server and software so that the transition between the two systems was smooth and that no data was lost in the process. No matter how small or large the issue, we have full confidence that professionals at Blue Spot will help us through and we would have no hesitation in recommending them to others!." www.ukhomestyle.com
"Blue Spot are our technical lifeline. Whenever we have an issue, they are on hand to help. Fast to respond, friendly and professional. We don't have to worry about computers, networks or technical issues. They are are Spot on!" Dragoon Publishing - Vintage Life Magazine
Whether you’re looking for IT support for your business, or just looking to future proof and protect it, look no further!
A computer system that works is vital in this day and age, consequently we know that it can be a great cause of frustration should things start to go wrong. Here at Blue Spot we provide a variety of business IT support solutions, from ad-hoc computer help to managed computer services depending on your requirements. We help to minimise downtime and keep your IT computer systems working properly.
We provide a dedicated Cheshire based computer support help desk that can solve your computing queries efficiently. Our goal is to provide the best business IT support in Cheshire to help your business run smoothly with minimal disruption, we solve over 95% of all support requests remotely.
In the rare occasion that our experts need to fix the problem on site, we can get a technician out to you with a lightning fast response time; and get you back up and running as quickly as possible.
Take a look at the services we offer, from anti-virus to outsourced business IT support contract packages.
We do everything, we’re literally your one stop IT solution.