It’s always been our ethos that your IT support should be built on a relationship of trust and reliability.
We strongly believe that getting to know each other helps us to better understand you as a business, allowing us to offer the support you need. We focus on keeping that keen, excited, happy to help mentality, that Blue Spot was founded with by Guy, back in 2003.
About us
IN THE BEGINNING…
In 2003 Blue Spot was setup by founder Guy Brittain, in his mum and dad’s dining room!
After working as an auto electrician by day, and helping local residents of Congleton with their IT issues by night, Guy decided that it was about time he gave up his day job to pursue his passion of computers.
Guy started off setting up websites for small businesses in Congleton and Macclesfield whilst offering new computer builds and support for personal customers.
2007
By now we had undergone many changes as a company, purchasing the first van in 2005, we had been on the road supporting personal customers in Cheshire with their IT issues and were settling into a unit in Havannah Street, Congleton.
2006/7 was a particularly exciting time as we became the main distributor for a national component/hardware supplier’s return stock, we were responsible for sorting and selling return graded stock and worked our way through over 30 pallets of stock per week!
2012
By now we had been supporting business customers with maintenance support packages for over 4 years and helping personal customers with their IT issues for 9! We had made the move from distributing return stock for our UK based supplier to focus all of our efforts on providing IT support.
2012 also saw us relocate to Martin’s Court in Congleton, an office based location which still serves as HQ both our personal customer workshop and for our remote and on-site engineers.
2017
After working at Blue Spot for many years, Dan joined as a partner in early 2017. With renewed energy and focus we invested heavily in marketing and in our awesome team of engineers who work tirelessly to support our customers. We underwent a full re-brand in late 2017 introducing our new ‘more simplistic’ logo layout and colour scheme which is now in place on all of our uniforms, vans and digital platforms.
2018 AND BEYOND!
An exciting start to 2018 has seen us nominated for several business awards for our first time, Business of the year, Customer service provider of the year and Growth Awards.
As an ever forward-thinking company we are excited for what the future holds and for the relationships we can build and develop with our expanding client base. For us it’s all about providing that helpful support base and growing with our customers. We pride ourselves on keeping that keen, excited, happy to help mentality that Blue Spot was founded with by Guy back in 2003.
What do we do IT for?
Helping our customers to grow through technology is our passion, it’s what drives us forwards as a company.
We do this in a number of ways, whether that’s implementing new technology to enable growth, or utilizing the latest remote monitoring and maintenance software to provide expert IT support services.
Honesty
Urgency
Communication
Culture
Dan Smith
Director
Meet Dan, king of protein and IT support. A tattoo collecting, technical wizard. When not in the gym squatting for gains, or stroking his beard he’s crushing technical conundrums like flies.
Guy Brittain
Director
Guy started Blue Spot Computers back in 2003. Driven to succeed by his unbridled passion for model trains and his love of F1, Guy makes sure business is always fast, competitive and on track.
TESTIMONIALS
Blue Spot are everything you would wish for from an IT company, they are down to earth and a breath of fresh air. They have become a trusted partner to TMC and grown with us to ensure that our future needs are already addressed. Issues and upgrades have always been dealt with in a pro-active way, ensuring that no matter what it takes, they don’t stop till its right, keeping us all informed along the way. Blue Spot make us feel they passionately care about the success and performance of our business. We have developed a partnership, built on trust and integrity. The team at Blue Spot focus on us, so we can focus on our clients, no matter what time or day they are needed. A genuine 5-star company
Blue Spot have been instrumental in working with our IT systems and giving direction to aid our business growth across multiple sites and a rapidly growing workforce. They have been flexible and attentive to work with and I highly recommend them as an IT provider.
We are a global leadership development business with over 60 consultants worldwide and a core team of project managers in the UK. We have been a client of Blue Spot for 4 years and in December needed to move our systems to reflect the pace in which we work with our clients, and to be more connected with our people around the world. We have as a result migrated to Microsoft Office365 with Teams and SharePoint for our data management in the cloud. The team at Blue Spot ensured a smooth transition, supported our unique challenges along the way and role modelled exceptional customer focus – with a continued sense of humour to ensure that we were client ready, with minimal interruption to our service level. There are multiple reasons why we have stayed with Blue Spot and continue to use them as our partner in technology – 1) focus 2) agility 3) responsiveness and 4) this being the most important for me is their ability to understand our client commitments and service level and to work to that agenda not their own. We pride ourselves on service and focus and we have found a partner in Dan and the team who do the same.
We have worked with Blue Spot Computers for many years, both for general IT support and for the installation of systems at a new hotel. Blue Spot have consistently offered a reliable and efficient service – with a friendly team who are quick to respond and helpful.
Blue Spot Computers have always provided a fantastic and friendly service- whenever we have raised an issue it has always been dealt with promptly and efficiently to ensure minimum disruption to the running of our business, without blinding us with ‘technical jargon’. In particular, when we transferred from Sage 50 to Sage 200, Blue Spot worked carefully with the external Sage suppliers and took care of setting up the new server and software so that the transition between the two systems was smooth and that no data was lost in the process. No matter how small or large the issue, we have full confidence that professionals at Blue Spot will help us through and we would have no hesitation in recommending them to others!
Just wanted to say a huge thank you for the way in which you guys looked after us with our recent move to office 365. All appointments were attended on time, and the switch over happened with minimal disruption, any issues we had were dealt with immediately, I would have no hesitation whatsoever in recommending you guy’s.